News

Thousands of Etsy sellers go on strike over increased fees



Tens of thousands of Etsy sellers are on strike. They are calling for the company to cancel a transaction fee increase that went into effect this week.Etsy, an online shop known for merchants selling their handmade or vintage items, on Monday increased transaction fees for sellers from 5% to 6.5%. The company announced the change in February, stating the fee hike will allow it to invest in more marketing, grow its customer support team and do more to remove listings that do not meet its policies.However, the decision sparked an online petition in protest that has more than 68,000 signatures. The organizer, Kristi Cassidy, said that at last check about 23,000 of those signatures came from people who identified themselves as Etsy sellers. In addition to the petition, sellers have gone on strike by putting their shops on “vacation mode” for the week. After learning about it today, Brooke Corby of Sacramento, California, decided to join in. She temporarily closed her Etsy shop, called Feisty Fashion.”Every time they make a change, it might seem insignificant to them, but our profit margin shrinks and shrinks and shrinks,” Corby said.Corby sells unique women’s apparel on her Etsy shop, collaborating with artists to create the designs.”I think it’s important to strike,” she said. “It’s too easy to say, ‘My voice doesn’t matter.’ I think it’s too easy to say, ‘I’d rather not because it’s scary.'”In response to sister station KCRA’s inquiry regarding the strike, Etsy sent the following statement: “Our sellers’ success is a top priority for Etsy. We are always receptive to seller feedback and, in fact, the new fee structure will enable us to increase our investments in areas outlined in the petition, including marketing, customer support, and removing listings that don’t meet our policies. We are committed to providing great value for our 5.3 million sellers so they are able to grow their businesses while keeping Etsy a beloved, trusted, and thriving marketplace.”Before this, the last transaction fee hike came on July 16, 2018. Etsy increased the fee from 3.5% to 5% and applied that fee to the cost of shipping as well.At that time, the company also said the increase would allow them “to make further investments in marketing to attract buyers, enhance customer support, and drive product innovation.” Watch the video above for the full story.

Tens of thousands of Etsy sellers are on strike. They are calling for the company to cancel a transaction fee increase that went into effect this week.

Etsy, an online shop known for merchants selling their handmade or vintage items, on Monday increased transaction fees for sellers from 5% to 6.5%.

The company announced the change in February, stating the fee hike will allow it to invest in more marketing, grow its customer support team and do more to remove listings that do not meet its policies.

However, the decision sparked an online petition in protest that has more than 68,000 signatures. The organizer, Kristi Cassidy, said that at last check about 23,000 of those signatures came from people who identified themselves as Etsy sellers.

In addition to the petition, sellers have gone on strike by putting their shops on “vacation mode” for the week.

After learning about it today, Brooke Corby of Sacramento, California, decided to join in. She temporarily closed her Etsy shop, called Feisty Fashion.

“Every time they make a change, it might seem insignificant to them, but our profit margin shrinks and shrinks and shrinks,” Corby said.

Corby sells unique women’s apparel on her Etsy shop, collaborating with artists to create the designs.

“I think it’s important to strike,” she said. “It’s too easy to say, ‘My voice doesn’t matter.’ I think it’s too easy to say, ‘I’d rather not because it’s scary.'”

In response to sister station KCRA’s inquiry regarding the strike, Etsy sent the following statement:

“Our sellers’ success is a top priority for Etsy. We are always receptive to seller feedback and, in fact, the new fee structure will enable us to increase our investments in areas outlined in the petition, including marketing, customer support, and removing listings that don’t meet our policies. We are committed to providing great value for our 5.3 million sellers so they are able to grow their businesses while keeping Etsy a beloved, trusted, and thriving marketplace.”

Before this, the last transaction fee hike came on July 16, 2018. Etsy increased the fee from 3.5% to 5% and applied that fee to the cost of shipping as well.

At that time, the company also said the increase would allow them “to make further investments in marketing to attract buyers, enhance customer support, and drive product innovation.”

Watch the video above for the full story.



Source link

Leave a Reply

Your email address will not be published.

close